The check-in process was frustrating, with no staff present for about 15 minutes, and poor customer service throughout the stay. We encountered stained and ripped carpeting in the room and hallways, along with the stench of stale air and the presence of gnats and flies, making it impossible to enjoy any food. The absence of a functioning smoke detector added to the overall unease, overshadowing any redeeming qualities the location might have had.

The best and worst parts

The staff were friendly and accommodating during my check-in and stay. The restaurant offered good service with a pleasant atmosphere.

The hotel was in a troubling area and the room had significant cleanliness issues with a strong odor and worn carpets.

I really loved the friendly staff who were super helpful with everything! 😊 The only downside was the lingering smell of smoke in the hallways. Overall, a decent stay for a quick stop.

The stay was pleasant. My room was spacious and clean with comfy beds. The WiFi was reliable, perfect for my needs. The staff was attentive and helpful throughout my visit. I appreciated the convenient shuttle service to the airport. 🚌

This place suits me perfectly with free Wi-Fi, a fitness center, and a lovely bar area. The staff kindly helped me with my bags on my first visit, which I truly appreciated. I recommend trying the welcome drink!

a hidden gem near the airport with friendly staff and clean rooms that felt like home

Friendly staff, clean rooms.

The lobby of the Oakland Airport Executive Hotel is very charming, featuring comfortable seating that is perfect for seniors. This made it easy for me to relax after a long journey. The staff were also very attentive to my needs.

The hallways require better cleanliness and maintenance.

Enjoyed the happy hour with good drinks. The bathroom light flickered a lot, which was annoying.

The location near the airport made it very convenient for my travels. The shuttle service was quick and efficient, providing timely pickups. Staff were friendly and helpful at check-in, creating a welcoming atmosphere. The room had a decent size, but the air conditioning unit barely worked, making it uncomfortable during hotter hours. I couldn't get any hot water to take a shower, which was really frustrating. The furniture looked a bit dated, especially the chairs. The cleanliness was good overall, but there were signs of damage around the hotel that made me feel concerned about safety. I appreciated having free toiletries in the room, but I wish there were more options for dining nearby as the hotel restaurant had limited hours.

Suitable for solo couch surfers

the staff was really friendly and helped me get a fridge and microwave and the rooms were surprisingly clean and comfy in such a rundown place

it didn’t come cheap but manageable for what you need

We enjoyed exploring the local attractions and found the airport access super convenient. The room was clean, and we appreciated the comfy beds and reliable WiFi. Just a heads up, it can get a bit noisy late at night, so pack some earplugs.

On the downside, we had some trouble with the bathroom light flickering. It took a while to turn on, which was frustrating early in the morning. Also, we found the carpet looking a little worn, which could use some attention.

I really enjoyed my stay! The room was incredibly clean and comfy, and I loved how the housekeeping team went above and beyond. Plus, the breakfast was delicious and hot, especially the steel-cut oatmeal!

I enjoyed the airport shuttle service but found the room fridge barely cool. The wet spot on the carpet was a bit off-putting.

Felt really good, no complaints at all.

great choice for exploring parks and museums nearby

I really enjoyed my stay, as the airport shuttle was super convenient, making it easy to catch my early flight, and the onsite restaurant was unexpectedly good, which was a nice surprise for dinner after a long day of exploring.

Comfortable beds but keys didn't work and coffee pot was broken.